Privacy Policy for the Chartify App

Privacy Policy for
the Chartify App

Effective Date: 18.12.2024

At Chartify ("we," "our," "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our app, "Chartify," and your rights in relation to that information. By using Chartify, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

1.1 Information You Provide Directly

  • Account Information: If you create an account, we collect your email address and password.

  • User Inputs: Any text, images, or data you upload for analysis, including photos of trading charts.

1.2 Information We Collect Automatically

  • Device Information: Includes device type, operating system, unique device identifiers, and app version.

  • Usage Data: Information about how you interact with the app, such as the features you use, timestamps, and performance metrics.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Improve Services: Process uploaded photos of trading charts, perform AI analysis, and deliver trading position advice based on selected methods.

  • To Personalize Your Experience: Tailor analysis methods and recommendations to your preferences.

  • To Communicate With You: Respond to inquiries, provide support, and send important updates about the app.

  • To Comply With Legal Obligations: Ensure compliance with applicable laws and regulations.

  • To Enhance AI Functionality: We use OpenAI services to process user-uploaded photos and analyze trading charts.

3. Data Storage and Sharing

3.1 Data Storage

Uploaded photos and associated analysis data are stored on our secure cloud infrastructure to ensure reliable access and processing.

3.2 Data Sharing

We do not sell your personal information to third parties. We may share information in the following circumstances:

  • Service Providers: We work with trusted third parties, including OpenAI, to perform app-related services (e.g., cloud storage, analytics, AI processing).

  • Legal Compliance: We may disclose information to comply with applicable laws, regulations, or legal processes.

  • Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Uploaded chart images and analysis data are retained temporarily and deleted after processing, unless explicitly saved by you. Images uploaded by users are stored securely on our cloud infrastructure for processing and may be retained for service improvement purposes.

5. Security of Your Information

We implement industry-standard security measures to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access and Correction: Request access to or correction of your personal data.

  • Deletion: Request deletion of your data, subject to legal obligations.

  • Opt-Out: Opt out of non-essential data processing, such as analytics.

To exercise your rights, contact us at mail@swiftalgo.io

7. Children's Privacy

Chartify is not intended for use by children. We do not knowingly collect personal data from children. If we become aware that a child’s information has been collected, we will delete it promptly.

8. Third-Party Services

Chartify may integrate with third-party services (e.g., cloud processing, OpenAI services, or analytics). These services are governed by their respective privacy policies, and we recommend reviewing them.

9. International Data Transfers

If you access Chartify from outside Germany, your information may be transferred to and processed in a country that does not have the same data protection laws. By using the app, you consent to this transfer.

10. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy within the app or other appropriate channels.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: mail@swiftalgo.io